Frequently Asked Questions
Everything you need to know about Indie Points
One app for all your favourite independent businesses. It replaces the clutter of paper stamp cards in your wallet with a single QR code on your phone. You shop local, and get rewarded for it.
When you visit an Indie Points business, get your QR code scanned. You earn 1 point for every £1 you spend. Your points stack up instantly. You can use them for free coffees, discounts, or special offers whenever you're ready.
Most loyalty schemes lock you in. Indie Points sets you free. We are building a network where loyalty is rewarded across the whole community, not just one shop. You support the independent economy, and you get better rewards than the big chains offer.
Download the app (it's free). Visit a participating business. Get your code scanned as you make a purchase. No forms to fill out, no "buy 9 get 1 free" cards to lose.
You earn points at a fixed rate (£1 = 1 Point), but every business chooses how generous their rewards are—typically returning 4%, 6%, or even 8% of your spend back to you. One spot might offer a free coffee for 25 points, while another gives you £5 off your bill for just 60 points. The app shows you exactly what your points are worth at every location so you're never guessing.
Yes. Use the app to find the best independent spots near you—from coffee shops to barbers. It's the easiest way to find hidden gems and support businesses where the owners and staff are your actual neighbours.
It is completely free for you. No ads, no data selling, no subscription.
Because they value you. Independent businesses want to reward their regulars, but they can't afford the massive tech systems the corporate giants use. Indie Points levels the playing field, helping them treat you like the VIP you are.
If you have any other questions, please don't hesitate to contact us or visit our support page. We're always happy to help!